Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 638 Showing 12,741-12,760 of 18,776 reviews
  • Rated 5 out of 5 stars

    Good experience with set up .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were great with the set up . They explained the operating of the T.V. and speakers very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GREAT COMEDY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A EXCEL;LENT PRODUCT TO HAVE. TO SEE AND HAVE TO EXPERIENCE TOO SEE AT HOME WITH FAMILY AND FRIENDS. TO VIEW AND ENJOY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were neat, careful, and checked out the installation completely. I could not have asked for anything more out of them. They even cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the antenna and showed me all the channels on my new tv. Everything works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Best Buy Representatives

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and Michael were friendly and helpful installing the TVs and showing us how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above and beyond!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and connected it to all services and went over and beyond to connect to other services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek emoloyees friendly and efficient. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad men connected the TV efficiently and showed us how everything worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents called to let me know they will arrive in 20 minutes, set up TV and took old TV away in less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have a more detailed manual that gives you instructions on all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was terrific, very nice,explained everything to us .Tom and Shawn were so great. we are thrilled with the service we received. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent video and perfect screen size.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 46" to my new 65" screen so I could better enjoy the details of the picture. Have not been disappointed! Totally satisfied with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service and professionalism of my install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Tomas set up and made sure it was working.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Tomas set everything up and made sure everything was working properly. He even answered all my questions. Thank You Mr. Tomas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good serivce from the guys. Appreciate the professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, personable, knowledgeable, prompt and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek experience !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guy was great. Give him a raise ! Friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek = Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do it ALL and a quality job. Thought to tell me to get a mount that tilts so I can add future cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect, thoughful service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great, i wish the service in the store was as great as The Geek Squad service at our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my 85" TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and did a great job. Also showed me how to work it.

    I would recommend this to a friend