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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 18,776 reviews
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Sony 65 inch 4kTV and had the Geek Squad install it. It allowed us to enjoy the new TV without the hassle and frustration of setting it up ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rick did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick (of Geek Squad) got my TV up, connected to all my gadgets, and to all my remotes, and showed me a few tips and tricks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper excelente. Good service and quick installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was on time and extremely friendly. He social distanced from me and wore a mask. He was very respectful and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy. No hassles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were efficient and pleasant. They provided a quick overview of the TV's functionality and made the experience painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very informed on all the features my TV had to offer. They even corrected an issue where my cable wasn't in full 1080 HD mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new 32" LG TV. Arrived on time within scheduled time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was terrific...fast, very knowledgeable, polite and professional. Explained everything step by step. will buy from Best Buy if their there to help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and satisfied with all of the technicians that help me set up my smart TV..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a new big screen TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your guys were on time and very professional. Little tight getting the TV into a fairly tight spot, but problem and no damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad kept their appt. called to confirm..right on time very polite, very knowledgable. did the installation professionals and explained the entire set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed so fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and knowledgeable. Came in and set up everything so quick and answered all of my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad took the tv out of the box and connected the cable and two plugs. However, he was not able to connect it to my vcr. He said I would have to call Comcast and they could walk me through it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys that came to set it up. Did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey was great! He was friendly, helpful, efficient, knowledgeable, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nobody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The enstaller was curtious and effecient, answered all our questions and showed us have to use our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I could have done this myself, it was nice to have a large tv delivered and set up by the Geek squad. They were on time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got my new set up & operating quickly & spent the time necessary to show me how to properly operate its new features. They were the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv quickly and efficiently. Dis not loose patience with me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Geek Squad 3 times recently for 3 purchases and can only say the service was excellant. They were ontime, respectfull and very knowledgbale. Well done!

    I would recommend this to a friend