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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 642 Showing 12,821-12,840 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tv hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected with great satisfaction from us. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilizing the Geek Squad to set up TV was a good decision. Agent Kyle was professional and patient. Educated me on the tips and tricks of operating a smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job of installing and explaining the functions of my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent assistance from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful setting up the TV and showing me special features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up everything perfectly. They also explained how to use everything and gave us a number to call if we had questions anytime. Great Service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV without any difficulties. The agent was professional. The agent arrives during schedule timeframe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, professional service and answered all my questions. My only request is you shorten the service arrival widow time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service. Stayed extra to help sort a mounting situation. Left the area clean and looking wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very friendly and helpful during the installation, answered every question we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech advantages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery and setup were a breeze. Quick and efficient. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my media room installation by Geek Squad. They did a good job. They came on time and completed the job very efficiently .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to put together my TV and place it onto my Tv stand. They were very careful and took the time to make sure that I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knew how to do this without any proble!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She moved our Firestick to the bedroom tv and add our Flex to the front room tb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and knowledgeable and set up my TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that set up the TV/Display were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS A GIFT AND WE DID IT OUR SELVES, RAN INTO PROBLEMS AND THEGEEKS, FIXED IT ,,LIKE NO PROBLEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech service is a great value and highly recommended !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped a lot, courteous and knowledgeable. Patient with my many questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Set Up Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with both the delivery and set up of my new TV. The take away of my old set went very smoothly. There weren't any problems and everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Put together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much with help withe computer and. Scream. All is working breat

    I would recommend this to a friend