Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 644 Showing 12,861-12,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    Top of the line service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were extremely pleased with the Geek Squad from start to finish! I definitely recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad To The Technical Support Rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best for Technical Support whether be at Best Buy or coming to your home for technical service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV unpacked, set up, hooked up, turned on, tuned in, and service person GONE so fast I couldn't believe it! Took about 15 minutes. I'd still be opening the box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted tv hook up cable box works like a gem great tv .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of a problem with the system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they did a great job in tracking down a connection problem between the TV and the DVD and the Surge Protecter system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came and set up the TV quick and easy. They put on shoe covers and took all the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and on time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly guys that quickly got us up and going in time for football. Made new remote much more useful and eliminated 2 that I no longer need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unboxed and set up our 65" tv and hooked up the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad connected my tv and it needed further attention and he came out again to solve the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone that set it up was great, questions were answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast and very helpful when asked questions. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel for employee of the month!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed tv and got it up and running. Geek Squad team member, Daniel, went above and beyond to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was supposed to be free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I was told this would be free I am very upset I was charged 99.99 so Best Buy Corporate is getting my money back You tube doesnt always work rt

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men who arrived at my house were very polite and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Superstars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Collin and Tim were absolutely awesome in EVERY possible way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV connected and all my devices and extras uploaded. Very professional and personable - respectful of COVID distancing and care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the work that the Geek Squad did with the installation of the Television. They even hook up other components for me. They need to be commended by their Supervisor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We experienced very quick service and a good technician We would certainly use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did an excellent job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    skyler took down the old TV , set up and mounted the new TV connected the new TV and the Audio. Great job. Highly recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, efficient, clean and professional installation

    I would recommend this to a friend