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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 645 Showing 12,881-12,900 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad men delivered and set up my new tv and sound bar explaining and demonstrating all.the features of the tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad -quick diagnosis of TV issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of diagnosing our issue with our TV! Quick, knowledgeable and efficient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the performance of the Geek Squad connecting my new LG OLED TV and Sony Receiver. They knew their business and were fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Connect service is the only way to replace an old TV. Just sit back and let the Geek Squad do their thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my TV and did a great job! Thanks so much for being so through and spending so much time with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out and were well trained, professional and helpful. We will definitely and will purchase from the store again. Thanks Dan and crew!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to go with the Pros than diy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was immensely impressed with the speed and thoroughness of the Geek Squad team. I would definitely choose their services again. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt, friendly, knowledgeable and helpful. He went above and beyond to help us. I recommend using the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed tv rapidly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set 65” tv. Smooth and swift operation was completed in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serviceman was on time and quickly set up the 50:" 4k tv, connected cable and vcr and programmed remotes. So worth the money to eliminate the headache of set-up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys know what they are talking about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to install the tv and sound bar and did a superb job. They couldn’t have been nicer and were in and out within the hour :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very punctual and installed in a timely manner. Very polite and answered all of our questions. Excellent installer. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, up and running in no time, knowledgeable tech’s performing the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 4K OLED 77" TV C2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    77" LG OLED 4k C2 TV set up by the geek squad. They did a great job and we love our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Answered my questions. I was very very pleased with Mark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your organization is lucky to have Damon. This is the second install he's done for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and setup TV/Sound Sys well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an excellent job of installing and setting up the 85inch TV and Surround-Sound. Would highly recommend this team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Billt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my TVs and all devices. They were very efficient and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent (Cody) were excellent, professional, courteous, and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake and Zack did a great job and were very patient explaining everything to me.

    I would recommend this to a friend