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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 646 Showing 12,901-12,920 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with them, Max and Rich were fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike did a great job. He explained everything and handled it all in a very professional manner. I am happy with my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was prompt, pleasant and efficient. We decided at the last minute to hang the TV on the wall and he was able to do that while he was there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert installation! Luis Delgado was bery professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they were quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not all my devices were connected my home thearter sound system was not connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install of my 86" LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered and installed my 86" LG TV. Everything went perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so friendly. And have that skill in setting up our new Samsung tv. They know what they are doing. Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow was knowledgeable. He was respectable and tried different ways to try and get good reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barron and AJ did an outstanding job installing my TV, Barron had great suggestions to make it look so great with hidden wires etc. Very professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was expertly mounted on the wall, very clean. The guys were in and out quickly, a bit too quick as there were questions I had wished I had asked them re how to access some features on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was helpful and professional in that they made sure I was happy and understood what was going on. Always asked me if I had any other questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was terrific

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted five of my tvs. They did such a terrific job that I am having them come back to install sonos to for all of my speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try to do More

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those of us in our seventies would be willing to pay for installs at less than 52".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad agent did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was here on time and quickly and efficiently installed our new TV and took the old one away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was quick, polite, easy to understand and he cleaned up his area and our TV works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service depends on the guys who come for installation, hence it can be a hit or miss based on their experience, not all geek squad guys are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome. they cam over put everything together and set up my new speakers too. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv no prob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time courteous and efficient. They installed the mew tv without problem and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were great when setting up my television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were quick and professional. They instructed us just enough and simply.

    I would recommend this to a friend