Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 647 Showing 12,921-12,940 of 18,776 reviews
  • Rated 5 out of 5 stars

    They were there at the scheduled time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very professional and friendly. They were very helpful with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great - very professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant experience. This is my second time using Geek Squad. They are professional, helpful and overall it is worth every penny it costs. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and attention by Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great delivery and installation from the Geek Squad! Communications and set up was stellar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SamsungTVConnectAndSetup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech setup service. Competent, quick and cordial service. The tech answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install included value added comments

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad consumed few little time and left our family room in great shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very good at explanation and set-up. Careful with furniture and wood flooring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So wonderful to have these guys do all the work for you, no stress or frustration. They were fast and answered all our questions.. Well worth it, in all ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    problem solved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pedro Ramirez and his co-worker did and excellent job of analyzing the problem with my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv and sound system, very prrsonable and explained everything clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad was excellent. They were knowledgeable, efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who set up the tv were professional and efficient. They took time to explain how the new system would work and how to use the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knowledgeable and friendly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech installed the tv and went smooth. Tv works to expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable and courteous. They put my TV on my TV stand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some problems with the controls and their connectivity. I believe we have gotten most problems resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad put it together quickly and fits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set-Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service. Knew their stuff. Patient, helpful instruction on using the new smart TV. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the delivery and set up team of Will and Sumil. Right in time, very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my tvs and answered all my question. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THe geek squad is the best!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great very through team! I love the geek squad!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John was outstanding!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squd, John, was outstanding. Very thorough and understanding our needs in the setup and showing us all the features.

    I would recommend this to a friend