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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 649 Showing 12,961-12,980 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful explain everything and made sire we ubderstood evarything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the TV along with the accessories. Good instructions were given on how to operate everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount on my wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very nice to talk to. Knew what to do very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 65 inch 4k Sony TV, had an existing Surround Sound and DVD and the Geek Squad made my installation seem simple. They have everything working together beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great! They make sure everything is done correctly and works easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents hooked everything up very quickly and went above and beyond. i was very satisfied with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the LG television I had just bought for my mother. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Does it Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best move I made having the Geek Squad come and set up my tv and DVD player. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation service and very professional and patient with answering questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television superbly installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv and all devices were carefully mounted. Technician went over and above my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all my devices to the TV and showed me how to work those also. Very professional guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY KNOWLEDGEABLE AGENT AND QUICK SERVICE. I WOULD HIGHLY RECOMMEND GEEK SQUAD FOR INSTALLATION AND REPAIR SERVICES. THANKS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and fast the installers actually called to see if they could arrive earlier to do install and it worked out perfect for me. Great job guys GEEK SQUAD rocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD was very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and checked out my Tv made sure it was work OK, and help my to connect to the internet. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and informative. They even came back when the cable went down in the middle of the set up. Very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional & Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad come to our house to help convert older tv's to smart tvs. The conclusion was to buy new and we returned the Roku to Best Buy. Thanks for the help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and setup went extremely well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived on time, completed the installation and made sure everything was working. I am a satisfied customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came to the house at the appointed time. Set up my connections between the laptop and TV. Explained what steps I needed to follow. Excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Nano 2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad connected my TV and took the old one away. Very friendly, and fast. Wish they would of taken a little time to involve my Aunt on picture quality preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my installer. He had everything needed to do the job including his supervisor. Very pleased with the work

    I would recommend this to a friend