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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 650 Showing 12,981-13,000 of 18,776 reviews
  • Rated 5 out of 5 stars

    Installation quick and complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician arrived on time, removed old tv, installed new tv and added new cables needed Explained the functionality of the new tv. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, on time very helpful and friendly, great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gook squad did the installation well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything went smoothly and professionally and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, knew what they were doing and they did it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys Fine work Helpful Organized Pleasant Tv remote programmed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job delivering and setup up the TV and Sonos sounds bar. Also, did a great job mounting the bracket and TV. Very knowledgeable guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    old tc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member was very helpful is setting up my old tv in another room. Made it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek Squad are number one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had to move my T.V. to the other side of my basement and they did a great job you can depend on them to do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fantastic. They even went back to the store to pick up something so we did not have to wait for them to make another service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend buying from this company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great,the installers where very knowledgeable about TV I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had tried to reconnect the device as instructed by Xfinity but it did not work satisfactory. Geek Squad solved problem quite easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great delivery and setup service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was most helpful and gave great summary of the features, how to use the TV, and services available from Best Buy. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. They showed up when expected, and worked quickly getting our tv and blu-ray player set up. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and all the related equipment very efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superman installed it for me and took time to explain features to operate, I am impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came and set up my new TV were great. Everything was setup and they cleaned as they went. I will recommend them to anyone who needs geek help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 55" TV was pedestal mounted rapidly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection and mounting of the new 55" TV went fast and performed perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did such a great job integrating some existing speakers into my home theater system before a party. They were prompt, courteous and my sound system sounds great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my instl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fast job of set up on tv. did not reconnect sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery guy was very friendly and professional... Toom care of my requests and answered my questions promptly & accurately... Highly recommend

    I would recommend this to a friend