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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad does it well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our latest TV from Bestbuy. We then had Geek squad deliver the new, set it up, and take the old. Best thing we ever did!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They arrived on time, and quickly set up the tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very quick setting up the tv, explaining the new features and answering all our questions. They were very polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Tv but very unhappy with the set up that no one came out to in struck me with the how and what with the control. Still trying to learn everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO EASY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was on time actually 1/2 hr. early and done in a jiffy. answered all questions about tv and some other electron devices while here. very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery and setup-impressive; quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were timely, knowledgeable, pleasant, and treated our home and items as if they were their own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came when he was suppose to ,right on time. went right to work. took the old TV out put the new one in place, set it up with my new sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work done efficiently, neatly & cleaned up very well They took the time to make sure everything was working properly & went over all the questions I had. A pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased the Geek Squad setup....Jake did a fantastic job. Definitely worth the extra money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent & efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    several new devices including new mesh router , new TV, soundbar and BluRay player set up, quick & successful setup by very good crew of 2!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and attach to the tv. Put it on a 55" flat tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tech support to install my new TV. Up and running...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Guys were the Best Most Professional and knowledgeable I have ever had service with, They both deserve a raise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installation, bad follow-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer got the TV up and running auickly and accurately. My wifi wasn't strong enough to reach it. He said he would send me a job report with recommendations for how I should enhance the wifi, but I never heard from him or BestBuy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and devices installion and universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent checked TV and devices for connection and reviewed usage of universal remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very efficient with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV in main living area. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was great. Zack returned my phone inquiries and answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud installed my tv's quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent and very professional the deserve a raise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted and set up my new TV and soundbar. They were very friendly and personable and did a great job. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Precise..efficient , courteous, knowledgeable..on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the way to go! Very friendly, knowledgeable and COVID conscious. I will use them for all my technical needs.

    I would recommend this to a friend