Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 652 Showing 13,021-13,040 of 18,776 reviews
  • Rated 5 out of 5 stars

    Fast efficient and friendly - Can't beat that!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly guys and walked us through working the remote and TV operation too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    /geek Squad TV set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and determined that our tv was working fine but our cable connection was not strong enough to do anything with. They recommended that we get with our service provider to get things fixed first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has done right by me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not fully understanding how the yearly membership cost and fees, how this is juxtaposed as against those encured costs...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up and tv removal process. I had all my accounts and passwords ready so it was a fast visit. COVID safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt they should have tried out the blu ray before leaving. It was also purchased new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, personable staff, couldn't have been more helpful. Had to go back to the store due to the TV being broken in transit - very positive and warm staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install and setup of TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was on time and set up my new TV as requested. He did a good job and explained the operation of the TV and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and install folks very thorough and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good service with the Geek Squad. I use them every time we buy new tech and TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service and helpful people. complete in very short time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are great professionals.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came in and did their job very well and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery person was great polite respectful and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVinstall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attention to details by crew was excellent. Watched walls in our freshly painted house me, removed all boxes/trash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. TV was set up & in working order within 30 minutes of tech arrival.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, professional and timely. Set up of Roku and Satellite was good, they just forgot to hook up the DVD player. Overall a good experience and 3rd TV set up, I'll use again... Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and soundbar installation plus printer check

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and knew what they were doing. Very impressed with the technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two people showed up and had the TV installed in less than 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and well done! The guys were very careful with handling and set up. They also explained how to use remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Squad to set up TV, soundbar and antenna. Excellent service, very professional, neat and patient. Will definitely use again in future for set up or service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and setup my TV efficiently!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, skilled, courteous and helpful.

    I would recommend this to a friend