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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 654 Showing 13,061-13,080 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad installed an additional TV for us.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and connected an additional TV for us. Geek squad made sure all apps (Spectrum, etc.) were working. Fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of TV and sound bar/sun wo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold the Geek Squad, regardless of the issue, in the highest regard. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and very professional, Very fast in completing the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad researched and found out the causes of.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked the problems i had with my firesticks but also helped with the real problwm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly guys, installed my TV and explained everything to me, after months of not having a working TV they made my day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fantastic job in setting up our new tv! Plus he did it in a timely manner! Five stars for him!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is now connected and working flawlessly between my new receiver, TV and other devices. True Home Theater Experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup installation went smoothly and quickly. The delivery guys were pleasant and professional. No concerns. Would recommend setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekly done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly got the job done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connected quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient and fast. I bet they weren’t here 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous and expert technicians.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very courteous and helpful with the questions I asked. The appliance was up and running in no time Good experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek squad installed my TV very quickly and ef

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job They arrived on time and were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time very respectful considerate and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did the heavy lifting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Table mount, but handled well. Everything was checked out to be working. It was worth the money to not have to lift a large screen TV out of the box and place it in position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 2 tv brackets, 2 tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant service. Well trained, polite and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job with setting up the tv and our existing components. They explained the functions and were prompt and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV / Sound System Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They were considerate and even covered their shoes and wore face masks while inside our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came for the install were very professional and on time and did a great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer set up the TV. and gave me the remote control. End of story. didn't make sure how it worked.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who arrived and set up the TV for my mom understood her limitations and realized that having a separate remote for the sound bar would be too confusing for her, and recommended not connecting it for her. Super kind and considerate.

    I would recommend this to a friend