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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 18,776 reviews
  • Rated 5 out of 5 stars

    Efficient and informative set up by geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was awesome. He set everything up and explained it all to me clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and all the components and demonstrated how to use the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new tv. The delivery guys were great. We were ready for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast and effecient. Showed how to operate settings on tv and smart apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were timely, friendly, helpful and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, Sean, did excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SEAN is GEEK SQUAD worker and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial set up went very well. A follow up visit set up the home theater. Ver pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks had great attitudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and connected, working perfectly., could not ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of the Samsung 32" TV was as easy as opening the box and plugging the TV in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did fantastic job installing 85 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed hooked up my devices and cable. Excellent explanation on how to work everything. Very patient with seniors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD installation went smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For such persons do not serve our Lord Christ, but their own appetites, and by smooth talk and flattery they deceive the hearts of the naive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent trouble shot my issue. He solved the problem and then made sure everything else was in order. Good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad does their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up went well. They were challenged by an older version of home theatre which I was not replacing, but they were "up for the challenge".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for two nicer young men to do the work needed. Pleasant personalities, great work ethic, solved some issues, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up my TV and double checked everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and ask alot of qestions.i also asked alot of questions just to make sure that everything was ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. They were in and out of here in no time with three items to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my T.V. perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek serviceman was excellent. He observed Covid protocol, was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Angelo DePompa, the very best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angelo reset up my TV system and carefully explained it all including the Logi Remote which I was not using correctly until Angelo explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed sound bar and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabtastic service. Good technical support service.

    I would recommend this to a friend