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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 656 Showing 13,101-13,120 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to our home was funny, good at their job, respectful Of out things I would definitely have them back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and his partner were great! Very interactive and have great recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    32inch TV Great picture and sound. 50 inch TV great picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, professional, and friendly. Very patient and walked us through the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional, he explained as much as he could to my husband .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give Geek Squad a 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and hook up were great. Right on time — obviously knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and hooked up my sound bar system. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful beyond just installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me figure out what separate components I would need to be able to connect my very good analog headphone system to digital optical output place on back of tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great job installing our tv! He was very careful and was very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came on time and did a great job in installing everything properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was one of the best items I ever purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad set-up the new TV with all the AV equipment was worth every penny. The technician was professional, neat, courteous and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed 77" Sony quickly and correctly. Assisted with removing "old" TV. Very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not a set up...TV's were in place...just disconnected Direct TV and helped set up streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to my house did a great job and went above and beyond for me. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was on time and went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job and was very helpful explaining things too me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable, and professional, couldn’t ask for ant thing more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, knowledgeable technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was very attentive to detail. He satisfactorily responded to all of our questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad as alway doing an excellent job. I really recommend them and they also the best customers care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Souround sound installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new surround sound system and had Geek Squad in stall it They did a great job, was on time and answered any questions had. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad. They installed our TV quickly, made sure that everything was connected and working, and answered all of our questions.

    I would recommend this to a friend