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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francis from Geek Squad was excellent. He installed all my devices and then thoroughly explained how to work everything with my new tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very good. David the team leader is an excellent tech and has people skills. People who buy a product and have Him do the installation can relax and know it will be done right. Thoughts from a retired engineering Mgr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service ! Well worth it- I highly recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did everything to my satisfaction he was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent, patient and thorough. They connected all the devices and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more happy Best Buy did a awesome job mounting my new LG G2 77 inch Oled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setting all of the items oup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put everything together and set up the sound bar and the tv stand and the tv and all was fine and worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great in assisting me with the connection. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLEBT INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERT GOOD TV............................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed my TV did quick installed and politely showed me all the ins and outs of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install on TV , but store service terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV install was great once the TV was delivered. As i said earlier the wait for delivery and store response not good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 43" Samsung tv and love it. Ryan mounted our TV in the right spot for easy viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew was Fantastic very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful and patient with my questions. I felt quite secure with their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that looks nstalled our TVs was excellent! Was very professional, made sure we knew about all the equipment to operate everything! Outstanding!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The rep. that came out on my job was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 TV's mounted and wired. Speakers setup and have plans to completed my surround sound system install with rep. in Dec. 2019.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very relieable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time and very knowledgeable. Wanted to be sure I was fully satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job tuning the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech were very knowledgeable and helpful. Improved the view and performance of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivers excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were fantastic in setting up my 75” TCL series 8 Roku TV. They were prompt, professional and quick. Excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad as fine...The tv itself seems to need some adjustment. The sound is a bit off and every once in a while the picture goes off and on.

    I would recommend this to a friend