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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 659 Showing 13,161-13,180 of 18,776 reviews
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very pleasant. They really know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a pleasant experience and a smoothe experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Round

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two times of the Geek squad coming out to address my operation of the new tv. He was fabulous too back he cannot be the one who comes each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys!! Answered all my ?s Explained everything Very Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the money. Moved and hooked up multiple TVs And hauled away two 60 plus inch TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who installed our new television and hauled away our old monstrosity provided patient service with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our TV , fire stick, and all devices. Gave us a through review of options and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents knew exactly what they were doing and they did an exceptional job in a timely manner and they were so clean and cautious in all that they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch neo tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect . The crew did a wonderfull job and fixed a problem we had. They were fast efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Joe, hooked up all devices and explained how TV worked. We were very happy when he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a super job installing our tv and all the components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a wonderful job great quality work and customer service took care of all my problems and stepped me through learning to operate my new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient and careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was just what we needed. A professional who could deliver and set up our new TV. We appreciated having everything explained to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and mounted the tv on the stand (which they put together) and the programmed it showing me what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and setup. The Geek Squad was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellant job and explained everything clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and looked over what I had, gave good advice and did a great job on the install. Very satisfied with the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were so great to come the night before Thanksgiving. I was the last person in their route but well worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shooting smart TV connectivity issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They eventually succeeded at solving my issues. I was happy to discover that it wasn’t my user error.

    I would recommend this to a friend