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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 662 Showing 13,221-13,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was done perfectly and the instructions were well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Specless service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was beyond spectacular. Stephan is very smart and proffesional everything was done is perfect timing and absolutely wonderful manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new TV for bedroom. Excellent installer !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth as silk.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said before, my geeks were great. Professional, well qualified, and personable young men!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They phoned before showing up. They were informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and gave call previous. Was able to set up equipment, demonstrate, and explain things in a simplified way. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad, our Geek is outstanding. The geek squad always gets the job done and done right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job not finished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent (Hugo) was unable to finish the job because the cable provider needs to make some corrections to the input device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad best set up. They are fast & easy. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connect tv to surround sound and got re

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that came to my home were awesome! Friendly, thorough, kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up ur tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job on setting up the TV and sound system. Super happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and value. Best Buy is the best place to purchase electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troy was excellent and very knowledgeable! He provided was timely and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service - Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, hooked up my TV and took away the old TV. Excellent Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my TV in home in less than an hour

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjusted all important elements, recommended settings, explained proper interfaces and peaked the quality of my 65" TV in less than an hour. Rate them as tops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This went very well and I recommend Geek Squad service highly. My staffer serves the Homewood, Illinois store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and set up was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew was top notch. Geek Squad was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV within 20 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are Pros. They came on time and installed my TV very quickly and securely attached the roku device to the back of tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LindaM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who provided in-home service were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased service in conjunction w/ purchase of wall-mounted TV. All went well and everything works as expected.

    I would recommend this to a friend