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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 665 Showing 13,281-13,300 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad hooked up my TV and were very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, hooked it up to the internet and took the old one away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came out and did all the wire management and configured the inputs and settings so all I have to do is enjoy my new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 75" TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, helpful, and thorough. Everything went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up the tv stand table and tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy your services. Everything was so perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raymond Golak was great. It was done professionaly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my questions were answered right then. I have more and will contact Raymond as to blurred motion and some sharpness issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous, prompt and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and very courteous. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my tv and programmed the remote and explained everything that I needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech service setting up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient set up of my new tv. Explained everything and were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member that came to my house was very nice, explained the tv set and workings of it very well, was on time, cleaned up well after he was done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to give a shout to Lisa. She was very, very patient with helping me & getting familiar with the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Great service! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's 2 men who came were wonderful and kno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with everything, and explained details to help me understand. Also showed me instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent called before arriving and asked if he could come early and that was very convenient for me. he was terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv to my liking. Good job, great teamwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, pleasant and very helpfull.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was on time and got my tv and DVD player set up in no time. He was very pleasant and did not leave until all my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always the right thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad performed as they have in the past. This is one of Best Buy competitive advantages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service tech was very helpful in answering questions and making recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was outstanding, he hooked up my surround sound, Direct TV, Blue Ray player and Amazon Prime, plus my VHS player with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting my 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV, very friendly and did a great job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Crazy Expensive Service Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the value I got for the price I was charged was not good. I did not need a complete set up. I needed to have someone show me how to get my TV back to normal. Your techs were at our house for 8 minutes, pushed two buttons, and the issue was corrected. That cost $216.00? I was very disappointed that I was charged so much for such a small bit of expertise. When I placed the order, I explained all this to the person taking the order. The techs did correct the problem, I just do not think I got a$216.00 worth of value.

    I would recommend this to a friend