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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 666 Showing 13,301-13,320 of 18,776 reviews
  • Rated 5 out of 5 stars

    wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who helped me with wireless earphones and the pad was super!!! He needs a raise!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did it fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes he did a good job. and would have him do my friends place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, professional and great setup. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everthing Great Great Team Jared and helper.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep me updated on delivery time. Delivery, setup and removal of old TV and boxes Whalla Boom Whalla Bang. Very professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was wonderful and very much demonstrated customer awareness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents hooked up the TV and taught me almost all the usable features available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, very helpful and seemed to be very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PUFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with the Geek Squad.1111111

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice geek squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done quickly and neatly. By a very well trained member of the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation & Help for 90+ yo parents!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful and they came back to finish installation after my Dad gave them incorrect information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great buy from Best Buy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must say that this TV was a heck of a bargain and this was made possible through Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    35 min install start to finish.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at the end of their window, but were done in 35 min...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install was adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were solid but there was an issue with the service I needed. I have not problem when the installers are actual Geek Squad/Best Buy employees. I am not a fan of their vendors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of our questions were answered. He provided all the necessary information so we can enjoy all the features of our home theater tv and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals Indeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and definitely connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Careful shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know my limits for unpacking fragile items. Let the professionals do it. Eliminates the anxieties, and just sit back, watch, and enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. and finished the job within 30 minutes. I like how they located the studs in the wall and not just bolt the TV to the drywall using cheap bolts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tu’s person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gentleman knew his stuff. He was in and out and efficient with the work. Would use him again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job setting up our home theater. The Team was very professional and I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup professionally done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents delivered my tv, set it up and showed me how to use remote, very professional and customer oriented.

    I would recommend this to a friend