Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 667 Showing 13,321-13,340 of 18,776 reviews
  • Rated 5 out of 5 stars

    fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledge about my problem was able to solve my problem fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job, they were fast and thorough. We will have them setup all our electronics / appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lang Lee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Breezie Thank You!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travion was on time, courteous, and informative. Very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad gentleman was amazing and very helpful he even came back the second morning to hook up my Sonos beam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and set up the TV very quickly and very professionally. Well worth the money we paid to have them install the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Insignia Brand. My last TV (Insignia) lasted 10 years and I’m sold on Best Buy and Insignia!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing and setting up my 65" Sony. Super easy and quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team installed my tv quickly and efficiently.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up my tv and connected any needed devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This representative is excellent !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike is very experienced and helpful....Installed everything in a snap ! Very polite and professional Geek Squad Representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my Yamaha receiver and got everything working properly. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed this tv with ease.The agents

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is a pleasure to watch. This is the first time we used a fire stick. No problems so far and a big decrease with our cable bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and setup was completed in less than 30 minutes. The Geek Squad guys were professional and explained everything thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG OLED.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG OLED was installed without a hitch. My first but not last time using the Geek SQUAD. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They arrived early and kept us posted on there arr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up our new TV and made sure everything was in tip top shape before they left and went through the operation of the TV!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Conflicted!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the T.V., but was frustrated with the delivery/set up. My T.V. was not initially set up when delivered as the delivery team advised another team had to do the set up. This was not explained at the time of purchase. While this is not a Geek Squad issue, I had to wait two weeks for the next available Geek Squad appointment. As for the actual set up, it was completed properly and within a reasonable time. I will note, they did not take the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people from Geek squad were knowledgeable and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did fabulous setting up everything!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They built stand and set up! a great TV with awesome color! My TV Stand, TV and eero!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous, also had abundance of knowledge of my tv, had it set up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great personnel. Could not have asked for better individuals. I would give them a 20 if I could.

    I would recommend this to a friend