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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 668 Showing 13,341-13,360 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 men come over install and set-up. I really appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drew was topnotch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient install. Technician Drew was extremely competent and professional. Give this guy a promotion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. The install went well and they explained what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped complete my install of Roku.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped with install of Roku.He was very efficient and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service and high quality work! I'm very pleased with the installation and walkthrough!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek TV Installation crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed our set were professional and courteous,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and were professional and responsive to my inquiries l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents mounted the TV in the master bedroom and provided detailed instructions on how to use the system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connected tv to internet!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv connected to internet with control and Spectrum system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and professional install was easy and quick

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rocky setup after a power outage. Still not 100%.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial install went smooth. Early in July, there was a power failure and the remote control would not reprogram, stuck on channel 2. Spent several days trying to get it to work. i called geek squad and they helped a lot, but it's still not 100% setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anita Latcha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the setup process. Both of the guys were very knowledgeable and explained the options and different settings to use to optimize my OLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was perfect, on time and setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful. They did the expert installation and explained how everything works and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work done quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv, sound bar and troubleshot an additional sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Service person very patience in answering all questions and suggesting best practice in setting up surround sound system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was here twice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and got things running. Only 1 problem remained and had to connect my iMac computer and printer to blue tooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. Kept me updated with calls on when they would be there and set up TV very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv qucikly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so incredibly fast and efficient as well as super nice and helpful while installing my new television. Very pleased overall.

    I would recommend this to a friend