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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 669 Showing 13,361-13,380 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and removed the old one. They were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who installed our televisions and sound bar was very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Was A Breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time, and finished installation in about an hour. That includes set up and configuring my TV and sound system. I thought they did a terrific job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went fine for this consult and planning for mounting a master bedroom TV from the ceiling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and explained everything on what was to be done with the new channel listings. Also they were able to take my old TV with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped set up my wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up ontime and installed the wall mount for my new TV. Very clean and they were concerned about being neat and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was done on the date and time arranged. I was quite pleased with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men installed our TV in a very professional manner and answered all of our questions. We were very pleased with how it went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65'' LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fast and courteous, everything works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad synced my new tv remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was kind and understanding. He worked very hard for me and was very polite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job installing and connecting a new TV. The guys were respectful, cleaned up and put everything back afterwards and worked efficiently. TV is still hanging and still works which is all that matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind having it installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in So Cal and w the threat of earthquakes I'd rather have my TV installed professionally and have Best Buy stand behind their work should something happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my request and expectations were satisfied quickly and efficiently. I would recommend Best Buys "Home Advisor" services to anyone and everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys went beyond to assist me due to a string of bad luck with my tv that I've been having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad works with the client.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained what was needed to accomplish the sound we were hoping to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient. They connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch soney tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents connected all the devices and they all are working as they should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Knows How To Cut The Cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job in our transition from cable service to streaming service. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV put in place and all connections made. Agent also helped create on line login for product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install was quick and Geek knowledgeable ,polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how one man , unpacked , lifted ,and installed,programmed,showed us how to use remotes.This Geek was good

    I would recommend this to a friend