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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 670 Showing 13,381-13,400 of 18,776 reviews
  • Rated 5 out of 5 stars

    Fast and honest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got out tv installed by these people. They were nice and honest throughout the whole process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech let me know that my issue was with the cable company, not my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were quick ,timely & courteous highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived as scheduled, mounted and connected the tv and accompanying device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service was provided.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided! The technician was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did everything including taking the old broken tv and all packing material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have someone connect everything up for us. Thanks BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job. Setup went very smooth and they setup my sound bar and all my apps too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, as I was unable to be present when the squad delivered and hooked up the new TV, it was good to know the wife and I wouldn't have to attempt to do it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad guys. Truly amazing and knowledgeable. They set my big tv up, hooked everything up, and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of setting up my new TV. He as great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and knowledgeable technician. Kept informed of arrival time by phone calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great follow up service with excellent info.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad simplified my use of my Smart TV and I couldn’t be happier. Prompt arrival and took great care to answer all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes. They set up TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mounting required. Just set up in corner of room until TV stand is delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv! Excellent price and value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad come and install tv set! Very professional, informative and were right on time! Will definitely use the Geek Squad in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting and connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are awesome! You can truly tell they lover their job. They are professional, but also fun! They did an outstanding job hanging my new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. great Courtesy and wore their masks. Showed up on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. The only downside was that they did not show how to access the tv antenna coax and still cannot find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would do this again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, fast & efficient. The tech did a perfect job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional in and out in 60 minute, and setup all my apps.

    I would recommend this to a friend