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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 671 Showing 13,401-13,420 of 18,776 reviews
  • Rated 5 out of 5 stars

    Screen was set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad checked out the projection screen to make sure it was assembled properly after we had put it together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing set the TV up reset the wires & made them look like one cable. moved the other TV & set up the dvd player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung oled yv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hooked tv up and made sure it worked. Gave me a call back number if I needed help .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg paddock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been very well done. I would recommend it to somebody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV was set up to my existing equipment. Recommendations were made to upgrade sound system as it was not compatible to 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 individuals that installed the TV called 20 minutes out and were right on time. their work was very efficient and their attitude very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the UPS and I am anxious to hook it up and see how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my sound bar, did the setup and explained everything I need to know about operation. Couldn't be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T&D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 technicians that came out were excellent and would request them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived on time, calling first to confirm. Quick, professional service. Even programmed my remotes. Definitely will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up the new TV. He did a Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G Squadron.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G Squad did a great job with my 75" tv.Was very prompt and explained every detail to the T.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came during the time frame indicated. Everything was done and worked very well. All connections were explained. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were disappointed to find out our sound bar couldn't be hooked up to tv and after leaving found out blue ray player had no sound. Had to buy new hd blue ray player and a universal harmony remote and linked all our items ourselves

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I've had a tv mount/connect - same installer both times Daniel. Prompt, professional, and helpful! Very happy with install. Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys hooked up all my video systems and dvd player and made sure everything worked. the set up my internet and showed me hoe to use my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad was awesome they worked great as a team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was awesome they worked together as a team.Told me if I had a questions please free to give them a call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. The two installers were respectful, clean, neat, and wore masks. They took time to explain how things work without making me feel stupid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was speedy, friendly, and explained how to operate in great detail. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete set up and explained how to use all of the new features.

    I would recommend this to a friend