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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 672 Showing 13,421-13,440 of 18,776 reviews
  • Rated 4 out of 5 stars

    Geek Squad installed my TV too quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have a problem to see my program I called again I still don't have respond from Geek SQ. Please come and advise me how to enjoy TV installed. need reaffirm connectivity of TV

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, clean, and timely. Most definitely will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second tv install and went great. Also have a third one scheduled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 43" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, very polite and did the job satisfactory. Only thing I had to get RCN to connect my wifi (forgot my password, my bad) But managed. Your employees are very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up 65 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called when they were in their way. Set up of wall mount bracket and tv above fireplace in New house was seamless. They reviewed the tv menus with me and asked if i had any questions. They cleaned up when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthwhile for sure, would use them again without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job with installation and setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    B. Robinson at southfield MI store. provided great service and was able to help me determine which wall mount would be best to purchase. Great employee!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys arrived on time and worked very efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided more than I requested - even set up my remote to work for cable & TV (a luxury I had never attempted)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and set-up the TV. They also completely explained all the features of the smart functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional, polite & thorough. He took his time. Answered all our questions. Reviewed tv features with us. Awesome!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek squad installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint I have is that it takes two hand monitors to turn the television off. That seems excessive to me and it is inconvenient but that does work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup 65" Sony TV. Quick setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Connect and Setup 65" Sony TV. Quick setup. Quick explanation using the remote. Will take time to learn all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they didn't explain the remote, they did it real fast and left before we could ask more questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat Buy did a great job. Very professional and in time with their arrival. Would highly recommend again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Damien the Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damien and crew were excellent. Great job setting it up and trouble shooting issues with AVR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were knowledgeable, efficient, helpful, and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set up my tv did a great job and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-Home Service - Sonus System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in-home service for setting up our Sonos speaker and subwoofer system. Nice technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional Very good and professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on time  polite and I am very professional

    I would recommend this to a friend