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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 675 Showing 13,481-13,500 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job and quickly. They also responded to all of our questions and were very patient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy service techs were very knowledgeable and had the TV set up and operating in short order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help for disabled folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great and very friendly as well as professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have like a more though explanation of the remotes. Had some trouble w/them after he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    except did not hook up mmy device to playmy recorded discks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel arrived on time and professionally set tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel’s service was extremely professional, prompt, and courteous.. many thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my TV runnig really fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble getting my TV to connect to the Cable/wifi. Geek guy came and had it done in a jiffy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived early, installed my TV and gave me needed instructions. This is a service I will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved great service and was very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instilled our tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who set up our tv were very professional and did a great job. They were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel were very respectful, attentive to detail and their personalities were awesome. They explained the entire process, nice interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV and connected it to all the devices I previously had very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and they explained all the features of the tv to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team members did an outstanding job installing my new tv and Bose sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixing tv issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an outstanding job of solving our tv issues. On time, polite and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv assembling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was done well,i like it .......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs efficiently moved my 85" TV to a new location without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly and cleanly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered my numerous questions patiently and knowledgably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent attached and explained everything about our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the fastest and easiest install ever! Everyone was friendly and knowledgeable.

    I would recommend this to a friend