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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great problem solving by your Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had my first visit from the Geek Squad and am very satisfied. The technician solved very troubling problems between my new remote and my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too much money or spending less than 15 minutes total

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was on time and professional. They didnt take long either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents completed the installation with no difficulties and provided excellent advice & instructions regarding operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from Geek squad as always. They are very efficient at the task at hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were competent and professional. Very careful to follow COVID 19 guidelines. THANK YOU!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed with a smile and fast !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he installed my tv with a smile and knew the answers to all my questions ! And took the time to show me all the features of the tv !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks, Richard and Jeff, we’re professional, courteous and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hats off to the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are currently members of the geek squad computer warranty program. Based on past experiences with them we did not hesitate to use them once again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I paid for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation proved challenging even for the experienced tech person to get all the streaming channels to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are always the best!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really appreciate Geek Squads agents they did a fantastic job setting up our new 75 inch Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad worked rapidly to install my new 43" television and remove my old set. The workers were clean, friendly and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv and router quickly and eff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful, nice and helped us save money as well. They were very efficient as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install with a reciever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents adjusted my equipment and completed all tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was great. Did the job quickly and easily. Lots I still don't know, and really really need her help again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up and connected new 65 inch smart TV They spent time teaching us to operate it and all its functions Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angela and Alex from Greensburg, Pa store went above and beyond. Kind and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Agent installed the Samsung tv and set the universal remote. I was given a lesson on how to do everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. They worked smart and got the job done. Nick was the bomb. He was a professional and clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installations of my Sony TV by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of my TV was great, the installers from Best Buy was professional and was very helpful with instructions on how the TV work.

    I would recommend this to a friend