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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 677 Showing 13,521-13,540 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents setup a 77" tv and programed it and made sure I was happy and comfortable using it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to pay for this service as I had no other choice if I wanted my TV on the wall. I wanted it higher and moved more to the right. They placed the TV where they said it had to go and looked best. After installation I told them the TV looked crooked and they said it was only because I had it tilted. After they left i tried to straighten out the TV and it was super wobbley. Now I had to call them back to reschedule another visit so they can address these issues that could have been taken care of at the initial visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came in on time and installed the TV with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fabulous. They connected things for me and were patient in explaining the various processes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New flat screen installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two employees did a great job setting up the new tv and taking away the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were right on time...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived right on time...They hooked up my TV, Cable and programmed the remote in record time...very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I put the stand together, and lifted it and put it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No he helped me with my Sonos system back together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paired numerous devices to my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cesar took care of everything and explained everything as well. Thank you so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very knowledgeable group of Geek Squad agents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my home surround system with minimal effort. They were well knowledgeable of what was being installed. I was satisfied with service. I recommend Geek Squad for any home tech installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were quick !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got TV set up and running very quickly, and with the DTV remote, well worth the extra for us, not a bad decision at all !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote - Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to make the X-Finity remote connect. The voice control now works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys did a great job installing my new TV in a small space. They connected it properly and showed me how to use the additional features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed the television were courteous, efficient, and they quickly completed the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the GeekSquad crew in setting up my new 65" Samsung and associated devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a superlative job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, but I have already reviewed it on a BestBuy platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was early for my appointment, hooked everything up and showed us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD INSTALLED MY EQUIPMENT QUICKLY,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the tv, and surround sound, as requested. All equipment was setup and connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL by Geek Squad Worker Ashley Marcoux

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a new 50" LG TV installed with complicated DVD player and Bose sound. Ashley did a great job and was very helpful. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek agents were quick and precise and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EFFEECIENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN WE FINALLY GOT THE APPOINTMENT STRAIGHTENED OUT, THEY WERE VERY EFFECIENT AND PLEASANT.

    I would recommend this to a friend