Customer Ratings & Reviews

If it were not for geek squad and their knowledge and excellent service, I would not buy anything at Best Buy! Best Buy has screwed up every single thing I have ever bought for them but fortunately the geeks were around to make things right. And please do not think that because everything has been messed up I am just not bright enough to do things correctly! I have spoken to many people who have given up on Best Buy for just that reason and we can't all be idiots!

Great team. They knew exactly what to do and went about the installation quickly and efficiently. They were friendly and courteous answering all my questions and made sure I i was familiar with the new remote. They made sure there was nothing left behind in terms of boxes, scraps and debrey .

Excellent work the geek squad was great put together my TV. stand did a remarkable job no#1 I would recommend them to anybody outstanding job

The Geek Squad set up my TV and sound bar, plus explained the controller. They even came back later because I had a question. Wonderful customer service!

They delivered and set up for me. Courteous and informative about my new TV. Great care.

The agents were on time. They unpacked our TV and quickly disposed of the garbage. They set everything up and made sure everything was working correctly.

Was well worth it. Technician took down old TV and hookups and set up new TV. Ensured everything was working. Offered some guidance and tips on the use of the remote and apps. Hauled away the old TV. Everything left nice and neat.

Two agents delivered my TV and set it up. They also moved the old TV to my basement and took the TV in the basement with them. Great customer service. They took the time to explain everything to us and explained the other services that are offered by the Geek Squad. Great experience!

Great TV has great picture and easy to set up. It better picture then the old TV.

They came out and installed my DVD player.Very Quick and easy and explained how to operate. Very Happy!!!

Everything was set up including my tv remotes, Netflix and Prime Video apps and television on my Comcast equipment. My old TV that was not "smart" was taken away. It was well worth the additional cos for this service. I also bought extended service on my new TV the Geek Squad was present.

My TV was fixed today, 1-22-2025, and is working great. He added several channels that Sprectrum is including for free.

I feel capable of installing a television, but it's not my favorite thing to do, so I decided to have the Geek Squad install this tv. I am so glad I did. The TV was broken so he ran back to the store to replace it and I had purchased a universal remote and he recommended a different one. He was able to sell me the better remote and add its installation as well. End of the appointment and the setup is great! I have been recommending this service to a number of people. So easy!

The agents were outstanding in setting up my tv and sound system. It did not take them long to get it set up and they took away all my old stuff.

I was very satisfied with the tech who delivered and set up my new Samsung 55” TV. He took the time with me to be sure all of my services were set up and working, and that my cable remote worked with my TV as well. He was pleasant, polite and professional. Well done!

Very professional and knowledgeable technicians. They came up with some great solutions and did a great job with the install. Helped setup the software and remote and explained it very well. Would highly recommend using their services for tv and tech installs.

Wow - Geek Squad brought TV, unpacked and installed where i wanted it. Wonderfully set and ready to go.. Beautifully fixed and checked to be sure it is working, remotes. Being able to speak into the remote for what I want to watch, WOW WOW!!! no need to hunt channels because of the remote availability. How sweet is that..Thanks GEEK....i RECOMMEND GEEK.

The very nice young couple who set up our new tv did a great job. They were very polite and knowledgeable. I do think $200 is a bit pricey for this, and I hope the folks who set it up receive most of the payment.

had purchased a New TV techs were on tine a very high quality installation very knowledgeable felt safe having them in my home.

Smooth sailing, from picking out the most appropriate TV for my needs, to installation and brief instructions on how to use my new equipment. This was followed up by another visit to understand options for enhancing my viewing experience, where clear and easy to understand options were presented. I would definitely recommend Geed Squad support for people not up with the latest technology.