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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 681 Showing 13,601-13,620 of 18,776 reviews
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the greatest. They are quick, professional, clean everything up and take time to explain how everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service offered

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done, professional and timely. The agents came and were done in no time. Made it look so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great install- no issues- Installers were very knowedgeable. Impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a very great job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice agent! One thing I would recommend is that 3rd party has 2 associates come out for extra help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery Experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were prompt, courteous and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mounting and explanation on how system is connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    instillation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came on time and even called a bit b4 arrival. very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mounting job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV professionally and made sure it was level and in proper position

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A mistake not to purchase this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup completes the package. Technician very informative and patient. End results very neat and attractive. Extended plan a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation work!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All necessary connections were done expeditiously and accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technicians installed our TV and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young technicians who installed our TV and Sound System were very professional, patient and good teachers, as well as friendly and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek installers were great. Very helpful. They worked with me on getting the remote programmed and were so nice when I had questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional. They knew their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QLEDTV install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected tv to surround system. Made sure all worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who showed up were very helpful, efficient, professional while friendly, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameron Jones

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameron Jones did an amazing job and went over how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curved TV for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loved his surprise. A young lady helped me to get it picked up at the store so I was able to surprise my husband on our anniversary.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad installation fine but...

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was delivered over 2 hours late and was the last delivery of the day for the gentleman who installed it. He stated he had been working for 12 hours that day. He did a great job setting up the TV and removing our older set. The problem was he did not have the time or energy left to fully explain the tuning controls to us. I feel I will require a better explanation at another time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, excellent customer service. Prompt and knowledgeable associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installer and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced technician made the install of a new larger tv and new soundbar system much easier and quicker than if I had done the setup

    I would recommend this to a friend