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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 682 Showing 13,621-13,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    first time use of geek was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    william was able to do the work and connect me to someone who also helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was knowledgeable, thorough and tidy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and competent in setting up our TV and explaining how to use the components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed by Geekers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication and on time. Explained the TV and what I needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect by Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by Geeksquad.. professional...knowledgeable and on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service two men show up by 10:00 which was good time set it up it was good very perforated all the TV set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek technician was fast and knowledgeable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who connected our TV was very helpful and explained the functions of the remote and TV very thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very respectful Awesome service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my TV to all my devices. They were super knowledgeable and respectful. I definitely give them an A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install 5 Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a 5 star job installing our new TV. Could be happier. They were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they setup tv to router and walked thru all features and some advanced ones. Answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was on time and efficient. Knew how to use current mounted stand from old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Courteous and knowledgeable...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-Problem Solvers Deluxe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech did an excellent job especially circumventing the poor Canon printer set up directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV to the wall and centered it between existing pictures and at the eye level we chose. Made sure that we knew how to work the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and shared pertinent information which has enhanced my TV enjoyment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 85” is heavy. The technicians attached it to my existing wall mount. They were polite and informative. Kudos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men did a great job. I highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick was so helpful and very personable. Very knowlegable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Technician took the time to go over everything with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good,.... ........................................................... ... .... ... .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look Easy(not)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were GREAT, they Expanded and Showed, Everything.

    I would recommend this to a friend