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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 18,776 reviews
  • Rated 5 out of 5 stars

    Friendly, quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv set up was quick and seemed easy. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott, the agent was very fast and efficient in completing the tv and blu ray player installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived on time very knowledgeable very fast a great team you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up for my elderly mom in a small town in rural Texas. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Captain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very patient. Listened. Fixed problem. Her name was Laurie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, answered questions. Did not rush. Made sure I understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QuakityInstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps covered their shoes upon entering, were courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was terrific. Got my TV set up and explained everything to me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service. Great People

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole experience was better than expected wish and if the work is insured thats even better..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent was able to come early for tech s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reviewed our installation completed by Dish and refined some features on our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service tech was very nice and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv and connected my devices quickly. She was very nice and professional. 10/10 easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry to learn that my DVD Player is too old and can not work with the Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my surround sound system nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, however they were at least 2 hours late...! But my overall experience was awesome...!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dropped my laptop off for repair. What ready at my appointment time. Did not have to wait around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time we've ever used these services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed our tv & sound bar did an amazing job. They were knowledgeable and professional. This was the best decision we ever made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took longer than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were not normal TV installers. It took them longer to install, but they got the job done accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” Sony terrific.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very responsive. Came more than once and solved everything. Loved that I got the same team each time. So helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgaeble and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew that came to install my TV was very knowledgeable and truly helpful. They took the time to explain everything properly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech rocked!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduling was a major hassle but the technician was awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up TV, DVD and speakers and everything works fine. They took the time to show me how everything works and answer my questions.

    I would recommend this to a friend