Customer Ratings & Reviews
- SKU:
- 1262778
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad to the rescue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents arrived on time and helped my husband with the tv and surround sound system. They were professional and courteous.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service techs where very knowledgeable and polite also answered all my questions
I would recommend this to a friendRated 3 out of 5 stars
DISRESPECTFUL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the work: outstanding! The snarkiness of two of the three installers towards this 60+ year old customer and his wife is inexcusable. As a former manager for multiple stores in multiple companies I know how a customer, whose home you’re working in, should have been treated. That didn’t happen. I would hope we would be treated with more respect in the future, because we weren’t respected this time.
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad Rules!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who came was very efficient @ installing the TV. Great guy! Had it done before I knew it!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great tech help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. All the help you need in one place
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job taking down an old rev and replacing my new one- no way I could’ve done this myself
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good geek squad people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason —- I have to unplug the tv to reboot at times ?
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Amazing service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service. They do a clean cut job. Our HT room was set up in a day very well.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is always dependable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely knowledgeable and efficient. Made sure we were totally satisfied.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best service ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased and grateful to such a service provided by such efficient and knowledgeable technicians. Best Buy stands up to its name for me.
I would recommend this to a friendRated 5 out of 5 stars
new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent interested and concerned agent very friendly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GOOD WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say was that they wee professional, and quick
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected the TV to the components in a timely manner.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
Quick set up but no skill used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick set up but only plugged in the accessories no skill required. No real set up and adjustments to maximize the performance as indicated by sales people.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for sharing your feedback about this. We're sorry to hear that you were left feeling misinformed about the services that you purchased. Our basic TV Connect and Setup service will include doing the initial setup of the TV, connecting to a video component, connecting the TV to an existing network, setting up voice controls, cable management, and providing education on how to use the TV. Geek Squad does offer more advanced tuning and performance options, such as calibration services, but these would not be included with this service. If that is a service you are interested in having performed, please give us a call at (800) 433-5778.
Rated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geek,was very professional, an expert,and very congenial. Answered all my questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my TV and speaker system. He was on time, knowledgeable and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job. Pairing the remotes and TV. Helping with all my questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very satisfied with my Geek Squad installation of my new LG tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. 12345678901234567890123456789012345
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very through.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my TV and connected all my devices quickly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
