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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 688 Showing 13,741-13,760 of 18,776 reviews
  • Rated 5 out of 5 stars

    Knowledgeable and very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived and installed my tv with very little fuss and helped me understand what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DLG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my TV and connected everything. Very professional. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swap out DVD players.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came in and swapped out my DVD units and made sure remotes were working and showed me some short cuts to using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and it looks great. It was done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new Tv and moved old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved old TV to bedroom and set up new TV. They were very helpful and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery prompt and Geek Squad set up tv and explained in detail. Was worth the money spent to have it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad quickly swapped the new tv. Answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician set up TV and explained how to operate. Was not rushed and answered our questions. Very pleased with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. The Squad has been a great assistance in taking care of the complete set up. Will definitely use them again when I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Came on time, put boxes in a corner to dispose of when job was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time hookup TV set channels show us how works and was on his way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembled and hooked within 30 minutes, and cleaned up all the detritus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What professional team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the great team they sent for my service and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys on time a very professional. strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician knew what he was doing and helped me with any questions I had. So glad I made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my new tv installed and connected by the geek squad couldn’t have gone smoother! The service is expensive but well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks set up my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks (Ray and his partner) did an excellent job setting the TV up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Best Buy Representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian are knowledgeable and advised us on all the features of the TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geeky installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comunication, perfect timing, excellent personal skills. A+, I'm incredibly satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job.. very professional and efficient!

    I would recommend this to a friend