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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 691 Showing 13,801-13,820 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where good to work with and did a very nice job of doing the work. Did a nice job of cleaning up after doing all of the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is coming to setup my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not set up yet, hopefully the TV will come with all the parts this time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were very helpful and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are hard to beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the Geek Squad numerous times for set up and problem resolution. They are always dependable, professional and they get it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy solved our theater room speaker issue. He was right on time and new right away what was causing the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FREE Consultation (in your home) for TV Connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with the Geek Squad agent who came to our home and helped us decide exactly what we needed to set up our whole TV system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, neat, polite, knowledgeable agents did a very nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and concise in explanations of the total system. Neat in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assembled my TV and connected ball my devices for me. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technician did an excellent job. Answered all my questions and was courteous and patient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came out were unsure of all that was needed to set up my home theater. I suggest more training or a practice run

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squard are the best. Call before coming to the house & we’re on time. Set up TV & set up remote. Took time to give directiond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and slick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were professional and intentional yet personal. We were impressed with their thoroughness of the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT AND QUICK SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS DID A GREAT JOB WITH MY TV SET UP. VERY EFFICIENT AND PROFESSIONAL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best crew Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent No.1 I Recommend very highly. I would have them Every Time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was a great team, very helpful and knew exactly what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV holding tight and right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my TV and it is holding up wonderfully. Wires are well-hidden and TV is performing as expected. Overall, great setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed help setting up a fire stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, got everything installed quickly and spent time teaching me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv power problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents solved problem quickly and explained how to avoid any future issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced a defective Samsung tv. Very helpful and knowledgeable.

    I would recommend this to a friend