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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 692 Showing 13,821-13,840 of 18,776 reviews
  • Rated 5 out of 5 stars

    Hreat job!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh called before he arrived and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUY'S WERE GREAT !!! EXELLANT CUSTOMER SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales expert recommended the product to hide wires for my wall mount television. Product is very useful. Goid purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the tv good but did not do all my existing dvd and other components so now I'm unable to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love out new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad sat up my TV and they did great. We are very happy with the TV as well as the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy from Best Buy and use The Geek Squad. They are always prompt and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and knowledgeable courteous and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope so that my tv with computer only belong Google Meet and great everything to do fine Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for the TV in MB and this seem to fit the bill. No regret so far. 4K content is ok but not optimal on Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Subcont agent was too rushed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Connection was not completed by a True Geek, It required a return visit by True Geeks (two) Finish the job correctly Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    much needed info on setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have limited knowledge on how to set up a new 65 inch TV,the geek squad will hook up so we get the best performance out of our new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT JOB BY BOTH GEEKS I WILL TRY TO USE AGAIN ON MY FUTURE PURCHASES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well versed about their electronics.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel that should up was very knowledge about the devises they were setting up. They had a lot of patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Installation was performed so well. He was on time and polite. He was real knowledgeable on the TV installation. We are so pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek squad deliver and set up my TV and my related items. That were on time, helpful, and did a great job. Was impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my devices properly and connected everything to standard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was phenomenal. They were right on time, courteous and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and courteous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and courteous technicians. It was some quickly and was mindful of the times we live in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install and Training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my new big screen and showed me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough good about these guys! Friendly, professional, and helpful.

    I would recommend this to a friend