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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 695 Showing 13,881-13,900 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad onstalled tv and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All were polite and very helpful. Signed up for a year membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy very satisfied with everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV got all remotes set up gave me all information to run the TV without any problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation were excellent. The Geek 1suad was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are fabulous in every way. Efficient, knowledgeable, pleasant, punctual, they did a clean thoughtful job, and they did it well. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two technicians wall mounted my TV and Soundbar in less than an hour. Very professional and courteous. Yes I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad did a great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was fast, efficient, and very willing to go the second mile. He took the time to hide the wires. Very much appreciated!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the Geek Squad for the first time and loved it! The store associates were not very knowledgeable about their products or prices. The website has different prices then in store but they finally price matched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was installed quickly & properly! Alton was great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and kind. Simple explanations, visit on time. Value for money excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new TV fine!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were efficient and effective...and gave clear understandable directions on the control devices.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time and professional. They installed the tv and the sound bar in a timely fashion, AND everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional and knowledgeable

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best around by far. they even wore bootys on their shoes at my request. thank you !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was outstanding. He knew his product. l would highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup my projector well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work setting up my projector for my basement home theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad worked quickly and answered my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my New TV quickly. They were nice clean workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask the Experts

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. Just the right size for my space. Thanks Best But.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV mounting

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and knowledge. Mounting job was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad come out and do multiple jobs and I can't say enough how awesome they are!! Very knowledgeable they are and so helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST AND PROFESSIONAL

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Is the Best Always very fast and professional

    I would recommend this to a friend