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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 697 Showing 13,921-13,940 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Individuals did a good job securing sound bar and going over details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Gentleman installed everything quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy that the install went very well. The gentleman answered all my questions and put up with my doggies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed new TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and completed job in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best. And with the Best Buy plan they are free. They set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. Very safe. Answered all our questions as they helped with the set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im happy with my new tv from Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Service was excellent in setting up my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were terrific! They explained everything in detail and were extremely patient and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional; on time for appointment; did all that was required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was friendly and patience. He repeat lying ask me if I had any more questions. He walked me through the usage instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very helpful, got my TV set up and connected to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and friendly. We really appreciate that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy grandma!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my television and connected to my other devices. He showed me new programs and applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a breeze. The guys were on time fast and cleaned up like they were never here.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad can’t seem to fix the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I love the TV. The recurring problem I have is that the TV picture and the Sonos sound system don’t sync. The Geek Squad has been here twice and they’re coming again tomorrow and can’t seem to solve the issue. I have to unplug the whole system to reboot it every time I turn on the TV in order to get it to sync. I would think that these guys are supposed to be the technical experts so why can’t they figure out the problem?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional friendly clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionals from the geek squad did an excellent clean install job. They recommended the best custom job for me and made it happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job & quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These technicians know what they are doing. They were quick, neat, professional and educated me on the use of the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents (Jason & Steve) did an amazing job. Couldn’t have been happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly, focused, efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered, installed and explained my new 55" LG TV with the utmost efficiency and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 8k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad 2 men they very nice and help me a lot to know the tv i give them a thump up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outstanding job in every respect. Thanks to the entire team for all their help.

    I would recommend this to a friend