Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 698 Showing 13,941-13,960 of 18,776 reviews
  • Rated 5 out of 5 stars

    geek squad installed my new tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek person installed my new tv and installed my existing tv to a new location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Excellent service! On time and very thorough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrence did a great job. Answered lots of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery. Very courteous and knowledgeable. Had me up and running in short time. Answered and demonstrated all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks are good. They arrived early (after first calling to see if it was OK), worked efficiently, and were done within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and thorough installing my new tv and removing my other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Professional and Friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and quite knowledgeable. He helped us with the setup of our first smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people to do business with. thanks keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked me up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful with new tv information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful beyond normal expetations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great.. quality picture and sound. It was a great find on black friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice guys . Would have liked Best Buy to match non offer of free delivery and basic set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and on time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No snags with multiple brands and devices. On-time service and got the job done in short order. No problems at all since installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup of Dony TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend.. On time and very courteous service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek was Superman!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek knew exactly what the problem was and fixed it before I knew what was happening!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with remote. Setup team was great. They made sure all issues resolved before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Apple TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad representatives were pleasant, professional, and accomplished the task of connecting my Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech knew his stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came to install my TV and sound bar was excellent. It was obvious that he knew what he was doing and was very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional did a good job was very polite a

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the TV connected everything very professional did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for instalation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident when the Geek Squad installs my TV on the wall and programs the TV and remote

    I would recommend this to a friend