Customer Ratings & Reviews
- SKU:
- 1262778
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Professional and knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and knowledgeable. The geek squad technician completed the job neatly and thoroughly explained how to maneuver around my new TV!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional and had a good understanding of the product
I would recommend this to a friendRated 5 out of 5 stars
The agents setup my TV and receiver.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents setup my TV and connected everything to make the TV, receiver and speakers work together correctly.
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job and also received a surge protector. Guys were very helpful
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was terrific. Installed it very quickly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad arrived within the window of time promised and installed it very quickly. The tech was very accomodating.
I would recommend this to a friendRated 5 out of 5 stars
So helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was on time. He set up my new 65" Samsung, and helped me understand how to use it.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used Geek Squad to install TV's for me twice. Both times the service was excellent and the job was neat with hidden wires.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Toshiba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV. My last Toshiba lasted 15 years. Hope this one does. Love the picture.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GREAT TEAM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ON TIME, KNOWLEDGEABLE, OBLIGE ABLE, ANSWERED ALL QUESTIONS AND CLEANED UP AFTER THEMSELVES
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad our only go to in support.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use Geek Squad frequently, and they never disappoint. They are very knowledgeable and are extremely professional.
I would recommend this to a friendRated 5 out of 5 stars
TV Connect and Setup 51" and Larger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation service. Nice clean job for all of the components. Installer worked with us and installed as requested
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came and installed this TV and hooked everything up but had to have a second person come and correct
I would recommend this to a friendRated 5 out of 5 stars
doctork
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv was delivered, set up and adjusted to my cable service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Products and Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always provides excellent products and service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Highly Qualified Tech installed my TV quickly!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my tv with no issues and programmed the remote and was very professional in doing so. Thank you!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed and connected TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were excellent to work with and connected TV and cable.
I would recommend this to a friendRated 5 out of 5 stars
Installed my televisions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and courteous, and experienced helpful
I would recommend this to a friendRated 4 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and professional.11111111111111111111111111111111111111111111111111
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Helped 100%
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a simple fix, but the technician checked everything out first to be 100% sure! Great help.
I would recommend this to a friendRated 1 out of 5 stars
Failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid to setup on stand(77in lgG5) as well as move another tv and set up sound bar but they said putting it on stand wasn’t covered even though I was told to order a stand elsewhere, but they also said it wasn’t from Best Buy. Then listed it in transit so couldn’t reschedule for 5 days despite all efforts of sales people. Then told they were at my house and I rushed home but no one there; but they listed the work as done but the pictures were taken in another house! Best Buy refunded my money and apologized profusely. The staff there had spent hours trying to rectify the problem, but couldn’t.
No, I would not recommend this to a friend