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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 703 Showing 14,041-14,060 of 18,776 reviews
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this extra protection for your visual and audio investment is worth it. The Geek Squad is a team worth having.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Worked carefully and quickly. What more could you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech was able to get devices to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added headphone to our TV but couldn't get them to work. The visiting tech was able to solve the problem very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was always flawless and knowledgeable when I used them...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very thorough job installing and demonstrating T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly and professional! Answered all questions simply and clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad TV mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided excellent service. They mounted my TV to the wall and set the controls for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my first time using the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our service teck was excellent he took the time to show us all the features , very satisfied with the geek squad a pleasant surprise....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived ahead of schedule and we're very professional with the installation of the TV as well as the indoor antenna.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super geeks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and connected an entire audio and video surround sound system. They did it quickly and correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great, they explained things and were professional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    delivery nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave an overall rating of poor because it took four appointments over six weeks finally to deliver my new TV. Two of those days were completely wasted waiting for delivery. In addition, I was in touch with corporate customer service about compensation and they have now decided to ignore me. I am not satisfied. The set up itself was fine. The rest of the experience was a nightmare.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly , polite!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were there when I needed them and helped me set up my tv. , very thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad was super.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up and connected my set in very short order I would recommend geek with any large screen installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were pros!-----------------------------------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first experience with the Geek Squad from Best Buy. Very professional and was pleasantly surprised. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and knowledgeable service people.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and set up our tv and soundbat andcgpt everything programmed and working. Very polite and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so helpful and set up the TV, DVR system and sound bar. It works great and so easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! They did a excellent work! I recommended it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a solid job...................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional job, thanks!!

    I would recommend this to a friend