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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 707 Showing 14,121-14,140 of 18,776 reviews
  • Rated 5 out of 5 stars

    cs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and setup went very smoothly, excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talent shows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a marvelous job! Everything was explained well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble Shooting for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sarah helped me decide what was the best way to solve the problems with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up logistics elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programmed the remote control to insured that it operates all of my electronics!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our tv installed on the wall and 2 installers came to do this. Both were nice - one was more helpful with the tv than the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I recommend it. Best buy is the best in the world

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What a waste$$$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $300.00 for for them to take it out of box attach feet and plug it in. Not here 15 minutes! 2 teenagers could have done it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered the TV, set it up with my two gaming consoles. recycled my old tv. great service all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and coverage along side total tech package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped set up the TV in my living room and were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and competent! The arrived on time and quickly got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived to appointment prompt. Both were very patient with my questions and did an exceptional job on install. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Geek Squad strikes again" - great service performed very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set new TV up to work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced another TV I was not happy with. Got everything working with cable and surround system. Answered questions without rushing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very professional and set up my equipment perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were friendly and had all the answers to my questions plus good suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setting up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Greatly appreciated the Geek Squad and how everything was explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person set everything up quickly, answered my questions, and offered tips for future viewing enjoyment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal of all, everything was assembled, properly adjusted, and they showed you how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative worked to install correctly and to be sure the new TV was working with my other devices.

    I would recommend this to a friend