Customer Ratings & Reviews

agent kept up updated to his arrival time, set up tv, explained everything, cleaned up after himself and was very personable, also answered our questions

The installer was friendly polite and knowledgeable. He hooked up all devices and made sure I knew how to work everything

Service was provided right on schedule. Installer kept me informed of expected time of arrival and came right on time. Very neat and efficient in setting up the TV.

The agents deliver and setup my 75’Samsung 8K TV quickly and had me up on running in no time

geek squad set -up sony bravia 77 inch tv perfect.Took old tv away and went thru the steps on how to use the remote.

They were very thorough in setting and attaching all my components to the new tv. They also walked us through the setting the tv up with Direct tv and explaining some of the functions. Above and beyond the basic service

The installers were very professional and performed their installation quickly.

Assembling a smart TV is more than a plug and play maneuver. There is a lot of expertise involved in coordinating the multiple remote units and components of a home theater. All this was done properly and promptly. The technicians explained and demonstrated all of the various features of the system. When a few minor problems remained after the technicians left our home, a quick call to the online Geek Squad help line resolved all issues.

I purchase a 9500 Samsung curved TV and a mount and had an excellent geek squad member set it up entirely and program the remote.

The team setup the new TV and hauled away old (very heavy plasma tv). They we excellent! Extremely professional, efficient and effective. Had it all completed in 20 minutes. A pleasure to work with.

Justin Carter from Geek Squad was beyond excellent! He got me all hooked up and taught me how to stream with my new TV. And Justin did not talk down to me because I am a senior citizen and far from tech savvy! That's so wonderful! I wasn't afraid to ask questions. About six months ago, I bought a new computer from Best Buy and the tech was awesome too! You have a wonderful team!

The agents unpacked my new Hisense 65U8 TV and installed it on our existing entertainment center. They were considerate, professional, and on time.

Erik had recommended the Sonos sound bar to work with my Sonos speakers to create surround sound in my living room and a swivel TV mount. A quick installation & Erik explained my system to me. Easy to understand. Professional and very nice. I love my sound system and how it works with my TV. Highly recommend Geek Squad. They are able to recommend systems that will work best in your living situation. Thank you!

The installers new exactly what they were doing. They installed a 65" with sound bar in the family room and a 40" set in the office and all work was performed professionally and neatly in approximately 1HR. I would definitely recommend the Geek Squad for future installations as I have used them in the past and the service is always consistently above average. Very satisfied

First TV ordered was brought to the house , paid for and installed but didn't work so had to be returned. Went to the store the same day and selected another/ After waiting half the next day for them to call, I finally called the 800 number to find out the earliest time they could give me an apt was 4 days later. I told the poor girl I was on the same original apt and they had my money and my TV. Wore out two batteries on my home phones with her and only got a promise that someone would give me a call. The guy did call and did a yeoman's job at getting a crew out that night. Very professional from that point on, and they gave me a color calibration gratis a couple of weeks later.

The two guys who set up my system were outstanding. Gave me ideas of other things to do - really appreciated their service.

Early delivery and quick setup made for an excellent experience--Agent even came back to check on cable TV service Our provider sent us the wrong box)

The agents who set up the TV were exceptional both as professionals and understanding "geeks" who explained everything to a layman like me in an understandable way. Cody et.al. are employees that make BestBuy the store I use and highly advise everyone to use.

The technicians were both very professional and knowledgeable getting the TV setup and connected quickly.

Just what any electronically challenged senior wants to do....spend an hour or so setting up and installing a 55 inch TV....NOT... THE GEEK SQUAD delivered, installed the TV, set up the programs and menu, ensured we were up to date on the operation, happy with the sound, and the picture. Pleasant, professional staff as always. The easiest 45 minutes I ever had installing a tv thanks to the GEEK SQUAD.