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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 710 Showing 14,181-14,200 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and kept us informed. Fixed ever thing that needed to be connected. Then returned when something did not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys set up my new t.v. They were punctual and careful. It was so convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service Offered By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer interaction and service. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was expert in the performance of his task. I am very pleased with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very polite - and no question was too dumb. If you're experienced with TV's, you may want to skip the expense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    prompt appointment very nice personality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he did ok I felt like he might need a bit more experience to assist me with my ring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Geek Squad a lot and find them to be professional andknowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Samsung.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Everything is in working order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job setting up the TV. All the color settings and wifi connect was done in a short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents friendly professional installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my purchases was done on time as promised soundbar connected to my tv and works wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 young men showed up and did a wonderful job, they even wore foot protecters on their shoes which made my wife happy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy Camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a happy camper...I essentially bought this tv over the phone...I was assured that the installer would know how to setup my Xfinity Stream service...He'd never heard of it...So (in my opinion) I basically paid $199 to have someone plug in the tv...I had also paid to have the old tv hauled away...That was refunded...Thank you...It took two weeks of intense negotiating with Xfinity to get my stuff straightened out...My Best Buy Total just ain't what it used to be.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had 2 sets of geek squad people out, but we still have problems with the sound and some stations don't have closed captioning (while others do) In addition we ordered a table to put the set on; but the install guys took it back since it had missing and broken pieces. All the people were friendly and personable - but the tv still is not working 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and helpful in setting up TV. Left area clean and handled TV with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tv mounted in my bedroom. Great service was actually early and the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv. Clear picture and Geek squad did a great job setting us up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Swuad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and printer. They explained every step and how to use them. Great service as usual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my TV and did it quickly. Very little time from my day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my TV effectively.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my new TV and provided training on the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JanC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recomend this product. !!!!!!!!!!!

    I would recommend this to a friend