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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 712 Showing 14,221-14,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    geek squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they set up everything, made sure it all worked and then reviewed the products and explained the remote and all the functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so glad we used Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two guys came to house and did all the set up on our new tv. they were very professional and we would do it again, they made it so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatttt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job and professional very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and gave me great ideas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the existing receiver and connected TV and DVD and had me up and running in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my apps and trained me .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed some new apps and then trained me how to use them. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instaltion of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed quickly and explained functions of the TV very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek assembled the TV table and connected all the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents CJ and Kandice provided excellent and exceptional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician knew what he was doing and was fast and thorough. Excellent customer service skills and very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    quick installation, minimal instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quickly set up but virtually no instructions on how to use it so struggling to get the soundbar to work again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They have restrictions now ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they were still able to help old ladies set up applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and his team were outstanding with the install of the tv very knowledgeable great service well worth the install price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up new TV to wifi by Geek Squad. Awesome inst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed wifi TV with great knowledge. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new tv and sound bar and programmed my new equipment into my Logitech remote. So happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems Installers did a good job Both worked hard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for watching your sports on the tv. It shows up very clear on the tv. Picture is crisp and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation excellence...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up new TV with little or no problems... Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and clean. Explained everything I need to know and operate. Would Be nice if a follow up would occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very pleasant and efficient in his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Power !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing !! I will use them all the time.

    I would recommend this to a friend