Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 713 Showing 14,241-14,260 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad setup the TV, configured it for use with new soundbar and COX cable. Tied up loose cables with zip ties. Neat and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was superb.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product quality and installation, but just too big for home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astonishing picture quality!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the TV, but had trouble programming the remote. I had to figure that out myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Remote issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job of assessing my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moved our old TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved our old TV to another room and mounted it on the wall. They hooked it up to our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV for my daughter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well. The technicians knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service saved me a lot of time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and very quickly set up. they were great at explaining how to use the function of the TV. Great instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job-instillation went smoothly,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected 65" TV and sound bar, and DVD player. Arrived on time and completed installation professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices. They gave me a quick review on how to work the tv remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up the tv and the remotes for my elderly parents. Were very courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Overall Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech was fantastic. Knew his products very well and was fantastic about showing me all the features of my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was awesome. knew exactly what he was doing. After installation he explained all the features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person came on time and did a great job setting up on 65” TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Independent Best Buy contractors delivered the TV took it out of the box and plugged it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture and ease of setting up and fits well on our stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up tv

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and hooked up the cable. They didn’t leave until all was working Thanks Geek Squad !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and knew exactly what they were doing. Cleaned up all the trash like it was never there. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed equipment.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that installed our equipment did a super job and were very good and caring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restored wi-fi connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble shoot and showed me how to complete the steps to get wi-fi connection back online

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SnuGgybear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third party agents set up tv and relocated old tv in bedroom. So far we are happy with our purchase. No help from “Geek squad “.

    No, I would not recommend this to a friend