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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 717 Showing 14,321-14,340 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad had us setup and connected in good time. Very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, easy to navigate remote, great color. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great Job in hooking up the 2nd TV & my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad i stalled my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents monted the tv and connected all cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the techs. Ishmael and Eric were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my TV and there were no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to connect all my devices to wiFi and connect the antenna for my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate that hooked up my TV was very polite, efficient, courteous, and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleased with the promptness of delivery & setup. All went well & will use this store again for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication. Snswered all of myvquestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Serfice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made quick of hooking up my surround sound and we are really enjoying our new TV,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad disappointed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek agent hooked the Tv and sound system. Was very disappointed in that he spend no time on the remote control and how to use many of the features. I was under the impression that I would only need one remote and when I asked him why I would need to use both. His answer was that I needed a universal remote I then showed him the one I have. His reply was that I didn’t pay for him to use it plus I would have to pay another $50.00 dollars Geek

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job. He was on time and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv and explained everything a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and efficient service. Geek squad member answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful experience with Best Buy. Geek squad did an excellent job with our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a professional job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a new TV and ensured all associated devices were operational and working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the team went out of their way to make sure we were satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad provided excellent service in connecting my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my 50 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel were professional and courteous. Everything was set up in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guys were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs went way above and beyond expectations. Best Geek service ever!

    I would recommend this to a friend