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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 718 Showing 14,341-14,360 of 18,776 reviews
  • Rated 5 out of 5 stars

    Efficient Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, efficient and respectful of my property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not make the appointed time due to some other circumstance. Once on the job, very professional , clean and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and explained it to me. He was friendly and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt & professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new TV and Fire Recast and had it all going in no time! Margie Cisne was wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young Man was very knowledgeable and able to help me understand all aspects of the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was meticulous and conscientious with the install. Everything worked immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! The "Best"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Professional installation with knowledgable crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought new 49" LG TV and install Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV mounted and set up. Well done and fast. Left area neat and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very polite & helpful. They wore masks & booties when coming in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rep took the time to do everything right. And then made sure he answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman was excellent and so patient with us “seniors.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician provided service for my TV. He did a great job./

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set up my smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very quick and got everything working. I would reccomend them to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77" TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    77" TV delivered and installed quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to purchase my tv’s from Best Buy because they do such a great job of set up. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentleman that installed the television was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant Squad member. Set up TV and made sure our remote worked. Took old TV away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was fast! Very helpful employees who stayed in touch with us in regards to delivery and arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items were removed that we had requested and new items installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Great. Scheduling Stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and professional. Great job! Having arrival time between 12&8 or 7&12 really stinks

    No, I would not recommend this to a friend