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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 720 Showing 14,381-14,400 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff, respectful, on time, clean, and very informative

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that installed my TV was wonderful. However, there is a problem now and even though I have the extended plan I’m told I will have to take the TV into the store. It’s a simple problem that has to do with set up and I can’t carry a 43 inch TV into the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was professional and and well down. Not only was it done perfectly the installer was fast, friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dudes are AWSOME . Great job. On time & did good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laramie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were very efficient and knowledgeable! We enjoyed having them in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install On time and beautifully set up on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, knowledgeable, friendly and pleasant employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is for the Geek squad. The guys were GREAT, very patient in answering questions. Would strongly recommended them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did it well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insulation teem was prompt and were very patient in explaining everything. Very nice people Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv and the geek squad was helpful. I recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY PROFESSIONAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered my corner cabinet and T.V. were very professional. Put the cabinet together and placed the T.V. on it without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zorro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered while raining. That's a good thing. Guys were nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked everything up, then explained how things wored

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed another problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having another problem and they took the time and found out what the problem was with my sound and picture and fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're Personal and the Service Setup was A+++ Professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came on time and explained

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, knew there stuff and explained why they did not do what we wanted done in a friendly matter. They do not touch other wirering Very understandable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad honored my request for an early morning appointment and quickly set up the TV and hauled away the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast quality hassle free and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All questions were answered and the mounting job was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my tech. Very knowledgeable and got it was free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad installations ALWAYS, GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always polite & kind. They are the most efficient installers in the market place.

    I would recommend this to a friend