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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 721 Showing 14,401-14,420 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV mounting and hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew arrived on time and was quick with the install. I had Dwayne twice and he is very, very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to diagnose and get TV hooked back to internet as well as Amazon Fire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wiring looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys made sure all unnecessarily wiring was removed they hung the tv in the right spot and made sure it was good with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected TV to all devices. Did a great job. They were friendly, helpful and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. They hooked up my huge tv and sound system so fast. They are so professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional, and organize. He took the time to explain the basic functionality of the TV. I didn't have to deal with removing my old 55 inch TV and replacing it with the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick in setting up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bella and Erik were great Both very professional and were very friendly towards my dog

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very experienced in how to mount the TV in little or no time. She also set up the remote and tested all of the components. She gave a good overview on how to handle the various options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad does great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very good and their work was much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very helpful and enjoyed that he was nice and explained eveythin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great, fast and very knowledgeable. He made sure all was complete with my tv. He also was very responsible and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The picture is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! They were ahead of schedule and came earlier than expected. They also hooked up my new sound bar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad installed, but forgot instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with purchase. was concerned that 75 inch tv would be overwhelming, but its not at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time Geek Squad user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesus was our installer. He was professional, polite and did exactly what we requested. I was impressed with the excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was great! He was very efficient, personable and I would recommend the Geek Squad from our experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve already done this review! It was fine however there was a mix up on Best Buy’s end regarding the delivery date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad just replaced my control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no installation, he just worked on my remote control!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided great service at home by installing my 65” tv, with surround sound, DVD player and my multi cd player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the receiver was installed everything was reconnected and worked well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a very good job installing 65" TV on table and connecting all wires. They forgot to leave the manual and I have to download it on computer

    I would recommend this to a friend